Privacy policy
Privacy Policy
Last updated: 27 November 2025
We care about your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights under the General Data Protection Regulation (GDPR).
By using this website or placing an order, you agree to the practices described below.
1. Who We Are
This webshop is owned and operated by tattoos by Femke (referred to as “we”, “us”, or “our”).
If you have any questions about your data or this policy, you can contact us at:
Email: [email protected]
2. Information We Collect
We only collect information that is necessary to process your order and run our shop responsibly.
When you place an order, we collect:
- Name
- Billing address
- Shipping address
- Email address
- Order details
- Payment information (processed securely by our payment provider — we never see your full card details)
When you contact us, we collect:
- Your name (if provided)
- Your email address
- Any information you include in your message
When you browse the site, we may collect:
- Cookies (small text files used for basic shop functions)
- Basic analytics about website usage (non-identifiable)
We do not collect sensitive personal information.
3. How We Use Your Information
We only use your information for the following purposes:
- To process your order
- To ship your products
- To send order confirmations and updates
- To provide customer support
- To improve our website and services
- To comply with legal obligations (e.g., accounting rules)
We do not sell your data.
We do not use your information for unnecessary marketing unless you choose to subscribe.
4. How We Protect Your Information
We take the protection of your data seriously. Measures include:
- Secure, encrypted website connection (HTTPS)
- Encrypted payment processing through trusted payment providers (e.g., Stripe/PayPal)
- Limited access — only the shop owner (you) can see order details
- Regular password protection and account security measures
- Data minimization (we only store what is necessary)
Your data is stored on secure servers provided by our website platform.
5. Sharing Your Information
We share your data only with trusted third parties needed to run the shop:
Payment Providers
These process your payment securely. We never receive your full card details.
Shipping Companies
We provide your name and delivery address so your order can be delivered.
Website Platform / Hosting Services
They provide the infrastructure that keeps the webshop online.
These third parties must comply with GDPR and keep your information safe.
We do not share your information with advertisers or other external parties.
6. Cookies
Our website uses cookies to:
- Enable basic shop functionality (cart, checkout)
- Improve website performance
- Provide anonymous visitor analytics
You can change your cookie settings in your browser at any time.
7. How Long We Keep Your Data
We keep order-related data for as long as required by:
- EU tax and accounting laws (usually up to 7 years)
Information for customer support or email inquiries is kept only as long as needed.
You can request deletion of your data at any time (see Section 8).
8. Your GDPR Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion (in certain cases)
- Object to processing
- Withdraw consent (for example, email newsletters)
- Request a copy of your data
To exercise these rights, email us at: [email protected]
We respond to all requests within 30 days, as required by GDPR.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.