Terms and conditions
Terms & Conditions
Last updated: 27 November 2025
Welcome to our webshop. By placing an order or using this website, you agree to these Terms & Conditions. Please read them carefully before purchasing.
These Terms apply to all visitors, customers, and users of this website.
1. About the Shop
This webshop is owned and operated by tattoos by Femke (“we”, “us”, “our”).
If you have questions, you can reach us at:
Email: [email protected]
We are a small business operating from Europe and following EU consumer protection rules.
2. Eligibility to Purchase
To place an order, you must:
- Be at least 18 years old
- Provide accurate personal and shipping information
- Use a valid payment method
If we suspect fraudulent, incorrect, or abusive orders, we reserve the right to cancel them.
3. Products & Descriptions
We do our best to describe all products as accurately as possible.
However:
- Colors may vary slightly due to different screen settings.
- Small variations in handmade items are normal and part of the product’s uniqueness.
If you have questions about a specific item, please contact us before purchasing.
4. Pricing
Prices are shown in EUR (€) and include VAT when required under EU law.
We reserve the right to update prices at any time.
Orders placed before a price change will not be affected.
5. Ordering & Payment
When you place an order:
- You will receive an order confirmation by email.
- Your order is not considered final until payment is received.
We accept payments through our secure third-party payment providers (e.g., Stripe or PayPal).
We never see or store your full payment details.
6. Shipping & Delivery
Shipping and delivery details are explained fully in our Shipping & Delivery Policy.
By ordering, you acknowledge that:
- Processing time is up to 3 business days
- Shipping times are estimates and may vary
- Delays caused by delivery services are outside our control
You are responsible for providing a correct and complete delivery address.
7. Returns & Refunds
Our Returns & Refunds Policy explains your EU 14-day right of withdrawal, how to return an item, and how refunds are handled.
By purchasing from us, you agree to follow those terms.
8. Custom or Personalized Orders
Custom-made or personalized items:
- Cannot be returned
- Cannot be refunded (unless damaged or incorrect upon arrival)
We recommend reviewing the design carefully before confirming your order.
9. Intellectual Property
All designs, product photos, artwork, and content on this website are owned by tattoos by Femke unless otherwise stated.
You may not:
- Copy
- Reproduce
- Sell
- Distribute any of the content without written permission.
10. Limitation of Liability
We are not responsible for:
- Delays caused by shipping partners
- Losses caused by incorrect addresses provided by the customer
- Minor color or appearance variations
- Website downtime or technical errors
Our liability is limited to the value of your order.
11. Privacy
Your personal information is handled according to our Privacy Policy, which follows EU GDPR standards.
12. Changes to These Terms
We may update these Terms & Conditions at any time.
The latest version is always available on this website.
By continuing to use the site or place orders, you agree to the updated version.
13. Contact
For questions regarding these Terms, please email: